Hi, Recently I had a problem with my Cisco IP Phone 7965g which I had to do factory reset. After factory reset I found that the IP phone was empty with no firmware. I downloaded the firmware for cp-7965g ( cmterm-7945_7965-sip.9-2-1SR2.zip) from cisco download page. My loading of firmware to IP phone was successful but what i see in IP Phone is 'Unprovisioned'. I have following CCME router version' Cisco IOS Software, C3900 Software (C3900-UNIVERSALK9-M), Version 15.1(4)M4, RELEASE SOFTWARE (fc1) and my Cisco Unified Communications Manager Express version is: BDFCL-CCME#sh telephony-service CONFIG (Version=8.6) ===================== Version 8.6 Max phoneload sccp version 17 Max dspfarm sccp version 18 Cisco Unified Communications Manager Express For on-line documentation please see: May be the version downloaded for my IP Phone does not match with me CUCM version.

Can anyone suggest me where I have made wrong? If the firmware which I have downloaded is not meant for my CUCM then please suggest me the correct version of firmware. Guidance for my issue is highly appreciated.

Cisco Unified IP Phone 7975G, 7965G, 7945G Release Notes for Firmware Release 8.3(2) (SCCP and SIP) Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.4(1) (SCCP and SIP) Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G and 7942G Release Notes for Firmware Release 8.3(5) (SCCP and SIP). Table 3 lists Severity 1, 2 and 3 defects that are open for Cisco Unified IP Phone 7975G, 7965G and 7945G using the SCCP and SIP versions of firmware release 8.3(2). For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. Cara mengajar anak membaca cepat.