Consider it as an upgrade to the previous iFIT LIVE module that now. And you do need to follow their instructions one by one to avoid problems. ICON FITNESS treadmills, only some are real powerful and stable to support them all the way. Note: The iFit® Module supports unsecured and secured (WEP, WPA, and WPA2) encryption. It looks like the iFit module only has wireless 'b', I know some old wireless 'g' devices have problems connecting to the TG582n wireless 'n' routers.

This website [and the ifit module] sucks. I've called into support countless times since Jan of this year.I bought two machines and two ifit modules. The modules are basically a waste of time and money.

I would have saved a BOAT LOAD of money on the purcahse of the machines had I not gone with the IFIT compatible ones. And I wouldn't have had to had I known how mindless and lazy the Procom/Ifit programmers, web site developers, software engineers, and customer service reps were and are. I've made multiple suggestions for easy improvements that would amount to nothing more than changing a few characters in one or two lines of code and in 5 months, IFIT employees, programmers, software engineers have done NOTHING!

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To correct the many problems with the website. Most of the time, they don't even understand the issue or the nature of the problem. They do NOT possess even rudimentary trouble resolution skills, and they fail miserably in the use of basic [ high school level] reason. Logic and critical thinking skills. For example, I asked them to enable the ability to 'EDIT' the workouts; most particularly, the workout name so that I could easily differentiate the productive workouts from the bad ones. But, they couldn't even accomplish that simple correction in 5 freaking months. Also, I've done numerous workouts from the IFIT published, public 'Library' of workouts and those workouts rarely even show up in my workout history.

Additionally, I've created many map based 'challenges,' sent invitations to IFIT friends and those created challenges don't 'post' correctly and/or 'AT ALL' to any of th 'CHALLENGE' pages available. All the programmers and software engineers should be fired and an, at least, semi-professional support team should be hired.

Simply stated THERE IS NO SUPPORT. I typically wouldn't comment to a rant like this but feel compelled to do so here, Have you had contact with the programmers, software engineers, website developers, etc? A customer service rep is not going to understand programming code. Website developers, software engineers, etc don't just do things based on one persons request - they're probably not even aware of the request. All re-programming costs a company and no matter how simple a task may seem, the programmers, developers & customer service reps are not the ones that make the decisions. I feel you are being very unfair. I understand the frustration and am sorry for the difficulties you've had but I think your dissatification isn't being directed to the responsible parties.

Several people have suggested that we would be able to edit workouts. He is not the only person to suggest that. There are two types of people on this site.

People who have issues with almost everything ( because they are the unlucky ones- not that they are complainers) and people who have no issues. I dont think his request was unreasonable. If he paid to use this site, he wants to use it and not deal with all the issues. SO i dont see why people jump on someone who isnt satisfied with the ifit program. If you bought 2 machines and 2 moduals, i bet you would be mad if it didnt work right. I know during all my frustrations ( which are not all fixed but pointless to post my complaints ) i was very mad that i spent so much money on a machine that advertised things i was not really getting with ifit.

Until you have multiple issues i dont think you can really appreciate someones frustrations. 2 moduals, 2 treadmills. And a ifit membership has to be a TON of money.

I feel bad for him. And i do understand completely what he is going thru. I always thought that until people are in a situation that makes their machines useless, they do not understand peoples frustrations. I still also think that most people do not realize that the workouts and anything you buy here --- marathon training programs-- do not actually go to your machine. So if you chose to not keep a ifit membership, or if you cant connect due to internet issues, nothing you purchased can be used.